Emotional Intelligence is how we chose to understand and express ourselves, how we interact with others and how we cope in life.

We are all born into a set of circumstances which begin to shape who we are. As we progress through life our relationships and experiences shape our more mature personalities. How I act, react, think about and respond to an event can change as I get more mature. If I am aware of those parts of my personality that are helpful for me in my interactions with other people  I want to engage these as often as possible. And equally be mindful of those tendencies I have which I need to control, mould or change for a better outcome. At a minimum, however, I need to accept and understand they are there.

Changing our behaviours is essential in every unique interaction we have with other people. This is a skill we can learn throughout our life. We can make the choice to prepare ourselves for every unique instance.  We can self–assess to see how our mood, tone, thinking, and mindset is, as we approach every conversation. This will have an impact on the receiver. We can arrive places early and in a relaxed state, and not late and stressed. We know this would have an immediate negative impact on the other parties.

We can be conscious that if someone is snappy with us, we don’t just brush them off as having a bad character. They may have just emerged from a bad situation. We can choose to be empathetic and give them the benefit of the doubt. We can show some kindness and compassion in response to them. We have the choice to make it a positive or negative impact. This is in our control as long as we know ourselves from the inside out.

This is Emotional Intelligence at a very basic level. And Emotional Intelligence matters!

Understanding and managing the key components of Emotional Intelligence can change our lives. These are:

  • Self-Perception
  • Self-expression
  • Decision Making
  • Stress management
  • Interpersonal skills.

How well do you know yourself? Do you:

  • Abandon your goals when there are challenges, or persist?
  • Remain optimistic even when faced with setbacks, or give in to despondency?
  • How do you show up in your workplace? Are you conscious about how you “show up”, or do you depend on your skill set alone and forget about how you interact with your colleagues?

As a leader, what is your leadership style? Do you:

  • Instruct people to act as you do and say or ask questions to invite feedback?
  • Really use your teams’ strengths to their maximum potential thus encouraging the development of skills, creativity, innovation and increased engagement?
  • Recruit for I.Q. and forget to check that that hire also needs to be able to work with others?

According to the World Economic Forum’s Future of Jobs Report, ‘The awareness that emotional intelligence is an important job skill, in some cases even surpassing technical ability, has been growing in recent years.

When you know and accept who you are, you can make informed choices about how to interact with others, which can change the whole experience!

Please check out the Emotional Intelligence section in the Techniques page of my site to see how I can help you, your team or your workplace tap into the rich reserve of the inner self. I use tools and models based on repeatable, reliable, scientific-based data because Emotional Intelligence matters!